Pick up the phone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Wow! Have we become an isolated society, hiding behind emails and voice mails.
Attention Sales Professionals and Business Leaders!
Pick up the phone and return peoples calls, sales is that simple.
I was recently looking for a hotel to book a banquet room for a seminar I am holding.
Horrible Horrible one more time Horrible.
Out of 7 emails sent to hotels asking for information.
1 returned the call, 2 returned emails and 4 are pending lost in space.
Here is one email back:
The set up fee for the space (2 sections of the ballroom) would be $700.00 plus food and beverage.
Shameful, going into price and no phone call.
Is it the economy or a poor sales process?
What are your thoughts…………








about 1 year ago
I think hotels are not leveraging web . Having pricing and Online checkout and dates would make sense . It is easy for user
about 1 year ago
I find by actually speaking to my customers my sales are so much better. They get more of a feel for whom they are dealing with.
about 1 year ago
That is one of my techniques. I know that my competitors are only emailing. Calling the customer is a great way of building rapport.
about 1 year ago
You are not alone. I find this happening with a variety of partners or suppliers I am looking to deal with. And many times I want to grow a long term relationship and spend LOTS of money! I will not do it when I have to beg for service. It’s weird… are these businesses just that overwhelmed with business that they don’t tackle the “low hanging fruit” of an incoming lead? I say there is zero sales process in place and a lack of sense of urgency as to what is important. HINT: THE CUSTOMER.